From Monday 5 January 2026 your Housing Officers will be in your local community, offering you face-to-face support. The new Resident Surgeries are regular drop-in sessions designed to make it easier for you to get advice, ask questions and access housing services.

Resident Surgeries near you : 

John Pounds Centre : Mondays, 10am–1pm / Thursdays, 1pm–4pm

Mill Gate House Community Room : Tuesdays 10am-12pm

Visiting us to make a payment? 

We can take card payments at these locations. 

For cash payments, request a Giro Payment Card and pay at any Post Office, visit the Civic Offices in the Guildhall Square, or Somerstown Housing Office. 

You can still contact us from home and request a home visit by: 

Phone : 023 9260 6200 

Email : cro.portsea@portsmouthcc.gov.uk