HIVE Directory: Advice & Support Services

Advice Portsmouth The You Trust

Advice Portsmouth provides free, independent, impartial and confidential advice to people living in Portsmouth. Our Purpose is to give the right advice and appropriate support to help clients solve their problems

Our team of qualified professionals, support staff and dedicated volunteers provide general and specialist advice in social welfare advice in the fields of debt, welfare benefits, employment, housing, family and consumer law.

116 Kingston Cres
North End
United Kingdom
023 9279 4340

Citizens Advice Portsmouth Reception and Triage Service

Citizens Advice Portsmouth has operated in Portsmouth for more than 83 years. They offer free, impartial and confidential advice in person, on the telephone and online to the people of Portsmouth.

2-3 Ark Royal House, Winston Churchill Avenue
United Kingdom
023 9400 6600

Home Group

We’re a housing association, social enterprise and charity with a turnover of over £406m and one of the UK’s largest providers of high quality housing and integrated housing, health and social care.

0345 141 4663

Portsmouth City Council The Housing Needs Advice and Support Team

The Housing Needs Advice and Support team offer advice and support if you are homeless or worried about becoming homeless:

Guildhall Square
United Kingdom
023 9283 4989

Portsmouth Rotary Housing Association

PRHA is one of many of the UK’s smaller housing associations that have a strong customer focus. It was committed members of the Portsmouth and Southsea Rotary Club that founded the Association. The connection to the Rotary Club remains with five Rotary members sitting on the Association’s Board of Management.

United Kingdom
02392 754791

Private Sector Housing - Portsmouth City Council

Portsmouth City Council offers support to private tenants whose landlords are not doing enough to maintain their homes, or to home owners who cannot afford to bring their homes up to a decent standard.

Guildhall Square
United Kingdom
023 9268 8369

SSAFA Hampshire (Armed Forces Charity)

We provide lifelong support to those who are serving or have served in the British Army, Royal Navy, Royal Marines or the Royal Air Force, and to their families. Founded in 1885, we’re extremely proud of our long-standing heritage and of all the work we do with inspiring people from Hampshire, across the UK and around the world.

Our support covers both regulars and reserves in the Royal Navy, the Royal Marines, the British Army and the Royal Air Force and their families, including anyone who has completed National Service. They are all entitled to lifelong support from SSAFA, no matter how long they have served.

0800 260 6767

The YOU Trust - Circles of Support

We work with people to identify and build their circle of support, which may be friends, family, colleagues, or supporters who form a group, supporting the person to make their own decisions about their life. YOU works in partnership with The EC Roberts Centre and HOPE Portsmouth to support people in crisis in our community.

The Project promotes independence, resilience and recovery from the impacts of COVID through developing Community Circles of Support. We have three Community Circles of Support Partners who help people through outreach, food banks, community larders/pantries and community meals across Portsmouth.

The Community Circles of Support Partners will undertake a holistic assessment identifying skills, potential, root causes of crisis, actions the clients want to take and identify strategies to help themselves for future situations.

The aim of Community Circles of Support Partners is to help people in hardship, including those with complex needs such as mental ill-health, domestic abuse and social isolation. They will benefit from improvements to their health, wellbeing, skills and independence and to understand how to take personal control of their situation.

United Kingdom
02392 794 340

Vivid Homes

We're one of the largest providers of affordable homes and housing-related services in the south of England with around 72,000 customers, 32,000 homes and over 850 employees. Our vision is “more homes, bright futures” and our mission is to give customers a safe and secure home and provide the foundations for their wellbeing.

We offer a range of support for our customers, including money advice and benefits and help with employment and training.

0800 652 0898