HIVE Directory: Personal Alarms

Aurora New Dawn

Aurora New Dawn offers safety, support, advocacy and empowerment to survivors of domestic abuse, stalking and sexual violence for anyone over 16 years of age.

02392 479254

Hampshire Fire and Rescue - Safe and Well

Safe and Well is a free home fire safety visit, tailored to an individual’s needs that can support members of our community to help protect them and their home from fire.

During a Safe and Well visit we will:
Identify any potential fire risks and discuss with the occupier how they can prevent or reduce the risk.
Ensure occupants have working smoke alarms, install where necessary, and advise on maintenance and testing.
Ensure occupants have Carbon monoxide detectors where needed, install if necessary and discuss the dangers.
Help put together a household escape plan and identify any mobility issues that may impede an evacuation.
Issue fire retardant bedding, furniture throws and nightwear where needed.
Give basic advice on topics such as falls prevention and smoking.
We may identify a need for advice, support or intervention from other agencies. If required we will engage with the individual to adopt a ‘multi agency approach’ and may share information and work collaboratively with other partner agencies in order to reduce risk.

Who do we visit?
Whilst we’d like to offer visits to all Hampshire and Isle of Wight residents unfortunately we aren’t able to. Instead, we focus our visits on the most vulnerable people in our community.

The following list of vulnerabilities may indicate a person is at more risk of harm from fire:

Cognitive impairments – which would mean a person might not understand what to do in the event of a fire
Mobility impairments – meaning a person’s ability to escape from a property in an emergency would be hindered
Signs of carelessness with smoking materials – burn marks evident within the property
Substance misuse – which may impair a person’s ability to exit a property in an emergency
Hoarding or high levels of clutter – this can obstruct a person’s ability to exit a property as well as provide high levels of fuel to feed a fire
Returning home from the hospital and there are fire concerns in the home, e.g. burn marks on bedding, furniture, or carpets. Electrical faults, unsafe practices

Leigh Road
United Kingdom
SO50 9SJ

Safe at Home

Safe at Home is run by Portsmouth City Council. We’ve been offering technologies to help people live safely at home for over 10 years, and our teams are committed to helping people live full and independent lives.

As well as being experts at what we do, the income we make is invested straight back into local services – meaning that we can help more people in Portsmouth to live well at home.

Portsmouth City Council
Civic Offices
United Kingdom
02392 834460

Southern Water - Extra Help and Support

Southern Water offers assistance to people struggling to pay their water bills and priority service for vulnerable people

0800 027 0800

Victim Care Service

If you have been a victim or witness of crime and you live in Hampshire or the Isle of Wight, we are here to help, whenever you are ready.

The Victim Care Service provides free, confidential support for victims of crime who are residents of Hampshire and the Isle of Wight aged 4 upwards. Our aim is to help you cope and recover from the effects of crime, regardless of whether or not you have reported to the police.

Funded by the Police and Crime Commissioner for Hampshire and the Isle of Wight, the Victim Care Service is delivered by Victim Support, the independent charity for people affected by crime and traumatic events in England and Wales.

You do not have to report a crime to the police to use the service.

0808 178 1641