Fuel Poverty

Advice Portsmouth provides free, independent, impartial and confidential advice to people living in Portsmouth. Our Purpose is to give the right advice and appropriate support to help clients solve their problems

Our team of qualified professionals, support staff and dedicated volunteers provide general and specialist advice in social welfare advice in the fields of debt, welfare benefits, employment, housing, family and consumer law.

Citizens Advice Portsmouth has operated in Portsmouth for more than 85 years. They offer free, impartial and confidential advice in person, on the telephone and online to the people of Portsmouth.

Citizens Advice Portsmouth has operated in Portsmouth for more than 85 years. They offer free, impartial and confidential advice in person, on the telephone and online to the people of Portsmouth.

Internet and/or Telephone Based

Energy Saving Trust is an independent organisation – working to address the climate emergency.
A respected and trusted voice on energy efficiency and clean energy solutions, we continue to work towards a smart, decarbonised, decentralised energy system.

We empower millions of householders every year to make better energy choices.
We deliver transformative energy programmes working with governments.
We support businesses with energy efficiency strategies, research, assurance and communications, enabling them to play their part in building a sustainable future.
Energy Saving Trust – be part of a positive change.

The Local Energy Advice Partnership is a free service that helps people to keep warm and reduce their energy bills

We provide lifelong support to those who are serving or have served in the British Army, Royal Navy, Royal Marines or the Royal Air Force, and to their families. Founded in 1885, we’re extremely proud of our long-standing heritage and of all the work we do with inspiring people from Hampshire, across the UK and around the world.

Our support covers both regulars and reserves in the Royal Navy, the Royal Marines, the British Army and the Royal Air Force and their families, including anyone who has completed National Service. They are all entitled to lifelong support from SSAFA, no matter how long they have served.

You could get £150 off your electricity bill for winter 2022 to 2023 under the Warm Home Discount Scheme.

The money is not paid to you - it’s a one-off discount on your electricity bill, between October 2022 and March 2023.

You may be able to get the discount on your gas bill instead if your supplier provides you with both gas and electricity and you’re eligible. Contact your supplier to find out.

This guide is also available in Welsh (Cymraeg).

The discount will not affect your Cold Weather Payment or Winter Fuel Payment.

Eligibility
There are different ways to qualify for the Warm Home Discount Scheme depending on where you live.

If you live in England and Wales
You qualify if you either:

- get the Guarantee Credit element of Pension Credit
- are on a low income and have high energy costs