Support Services

We support people who experience:
People living with dementia, Mental ill health, Young people, Older people, Domestic violence, Learning disability, Physical disability, After hospital treatment, Health, Acquired brain injury, Parents in care

Online and/or Telephone Based.

Simon Says offers bereavement support for Children and Young People, with a wide range of resources which can be read, watched, and downloaded from the website. https://www.simonsays.org.uk/

The Helpline (023 8064 7550) is manned 9am-5pm Monday - Friday by trained volunteers who will be able to provide information and advice, and if appropriate, the child/young person can be registered with Simon Says for support.

Recovering from a period of poor mental health can feel overwhelming as there may be obstacles to navigate and new anxieties before gaining back your independence.

Our Community Peer Recovery Team (or CPRT for short) can offer you the help that you need to set manageable goals, access the support you need and start getting back on your feet.

Our support is special because our staff have their own lived experience of living with a mental health issue. As well as practical advice, we can share our own stories, experiences, provide hope and become a role model in your time of need.

If you live with a mental health issue, work can be a great way to find structure, routine and connect with others. If you've not been working because of your illness, or you're employed but feel like you are struggling at work, our Employment Support Service can help.

Our Primary and Secondary teams provide personalised information, advice and guidance in a relaxed and friendly atmosphere.

The Secondary Employment Team also offers placement support by helping you discover skills and qualities that make you an asset to employers, then matching them to local industries where you will thrive. We can also support you with 1:1 support as you continue in a new role.

Provides support and treatment for individuals experiencing complex and/or prolonged bereavement
The service accepts referrals from any health professionals working in the service’s community catchment area, including GPs.
Referral forms are available on request
Telephone: 023 92238548

Spark Community Space is a local charity, working to reach those who have been left out or left behind, to give people a place to belong, to be part of a community of support, to heal together and to spark back into life.

What is palliative care?
Palliative care aims to improve the quality of life for patients who are living with a life shortening illness. It also helps their carers and those close to them. Palliative care is available at any point during a life shortening illness, not just when patients are nearing the end of their life. The palliative care approach is used for all on-going life-shortening conditions, not just cancer.
Palliative care is provided at two distinct levels of care: those providing the day-to-day care to patients - such as General Practitioners (GP) and Community Nurses - and those who specialise in palliative care - the Specialist Palliative Care Team (SPCT). The SPCT aims to provide advice and support to patients, family, friends and carers. They also provide advice and liaise directly with the GP and other professionals involved in the patient’s care (such as the District Nurses). The multidisciplinary team (who all have advanced or specialist palliative care skills) consists of: - Consultants in palliative medicine, Clinical Nurse Specialists, Specialist Physiotherapists, Specialist Occupational Therapists, Clinical Psychologists, Re-enablement Social Worker. The SPCT also hold a weekly Early Palliative Care Clinic for those newly diagnosed as palliative.

Non-emergency patient transport services (NEPTS) are for people who need to travel to or from hospital or a medical appointment but are unable to travel without specialist support. For example, if you struggle to walk or need extra support during your journey due to a medical condition. 

Most people attending a healthcare appointment or using healthcare services are expected to be able to arrange their own transport.

The Stoke Association provide information to those who need it about the different aspects of strokes.

We provide information about stroke and its effects, what happens after a stroke, or what help and support is available. You may have many questions, be looking for some information and practical guidance, or simply want someone to talk to. That’s where we can help.

If you or someone you care about has had a stroke, our service can provide advice and support to help your stroke recovery.