Starting this Monday, members of Portsmouth City Council’s Council Tax Team will be joining us at the Paulsgrove Helpdesk to offer free, face‑to‑face support.
They’ll be on hand to:
Give advice on council tax bills and payments
Answer questions about your account
Help you understand discounts, exemptions and reductions
Support you if you're struggling or unsure what to do next
Paulsgrove Housing Office, 195a Allaway Avenue, PO6 4HG
The first session is this coming Monday, 9 Feb, during our usual Helpdesk opening hours: 10am–2.30pm.
After that, they’ll be with us once a month, on Mondays, 10am–2.30pm.
Need to talk to someone?
Call our Paulsgrove Helpdesk during opening hours: 02394 007118
Outside these times, contact our central helpdesk (Mon–Fri, 9am–4pm): 023 9400 7124
Or email us anytime: info@hiveportsmouth.org.uk
If you’ve got a council tax query, big or small, come along and get the support you need. Everyone is welcome.